If you receive the error message, file contains restricted characters, remove unnecessary characters from the filename (e.g., /, \,, :, *, ", ?, |). If you receive the error message, A file with this name already exists, rename the file that you are trying to upload. If the file has been moved, renamed, or deleted before you tried to upload it, locate the file then try to upload it again. You may receive this message if you have moved the file on your computer after an automatic upload has occurred. The mobile app lets you: Open your files in Word, Excel, or PowerPoint to edit them. ![]() ![]() Shorten the name of your file or the name of subfolders in OneDrive, or select a subfolder that's closer to the top-level folder, then try to upload the file again. The filename and path must contain fewer than 442 characters. The filename (including the path) is too long. OneDrive can't upload this file to this location Save any changes to the file, close the app, then try to upload the file again. Tap Force Stop then tap Clear data and Clear cache.If OneDrive sync is not working or launching, or if the app is crashing, fix the issue by reinstalling OneDrive app.
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